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Ready to feel confident sending people to your WEBsite?
HECK YES YOU ARE, BABY
Last week we talked about how NO is the single most powerful word in your brand vocabulary.
In case you missed it, here’s a quick recap of why you should say NO to certain clients:
and finally…
But how do you know when you should say NO and when you should just do the work?
Here are somethings to think about when deciding whether or not to say no to a potential client:
So let’s say you’ve decided to say NO to a potential client… how do you do it?
You want to turn them away, but you don’t wanna’ hurt their feelings or give yourself a reputation of being a dick, right?
Here’s the trick.
Be honest.
Be firm.
Be graceful.
Here’s an example:
Hey Gertrude,
Based on our conversation, it looks like you are needing help with [thing that you don’t usually do]. Unfortunately, that isn’t really in my zone of genius. I primarily work with XYZ and it’s really important to me that I’m able to truly help my clients succeed. For that reason, I’m going to have to respectfully decline.
However, I have a couple of other amazing colleagues in mind that I think could knock this out of the park for you. Would you like me to introduce you via email?
Looking forward to hearing how I can help,
Brooke
Honesty is always the best policy. Try not to make excuses or brush them off… they’ll just come back later.
Also, notice the firmness. It’s clear and concise. There isn’t any room left for argument. It just is what it is.
And finally, it’s graceful. It isn’t rude or mean. It’s clear that I have Gertrude’s best interest at heart because I am genuinely offering to help her get what she needs.
It takes a little bit of practice to start telling people no.
But here’s the cool part…
It’s totally up to you to set these boundaries. YOU get to decide what’s okay and what isn’t okay for your business. That’s kinda’ what being an entrepreneur is all about!
And once you master it… dang. It’s really good.
Your brand message gets stronger.
You’re more engaged in work that you love to do.
You even make more money.
Have you ever had to do it? Or have you ever WANTED to say no, but couldn’t make yourself do it? (been there) Comment below and let me know how YOU handled it!
Samoa Blachet is a Quantum Cash & Clients Coach at her biz Ink’d by Samoa. She’s coming in for #SpotlightSunday to share how to become a Limitless Leader.
Britt is a certified transformational coach. She works with quiet women who feel stuck and unfulfilled in background type roles they’ve had for 10 years or more.
Rose Kirby is a Global Wealth Coach to ambitious business owners, member of the Forbes Coaches Council, TedX speaker & former McKinsey consultant.
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